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Site Security

Site Security Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. Our machinery and computer network is regularly scanned and we are certificated secure by Trustwave data security

At Knock on Wood, we want to provide you with the best possible shopping experience and fulfil your orders exactly as you've requested. In order to do this, we collect information including name, address, telephone number, email address and, when necessary, credit card information, so that we are able to:

Process and track your order
Provide the services you request
Contact you about the status of an order
Send you promotional offers we believe will be of interest to you
Send you Newsletters, if requested
Identify your product and service preferences
Customise our communications to you
Provide information concerning products you have purchased

When you make a purchase, or create an account on our web site, your transactional information is transmitted in a safe, encrypted format.

We will not transfer or share your information with an outside agent without your consent.

We appreciate the trust you place in Knock on Wood, and we are committed to respecting your privacy and the security of your personal information. We always welcome your questions and feedback. For privacy-related issues, please contact us at info@knockonwood.co.uk

Occasionally we provide links on our web site to other sites we think you will enjoy and benefit from. These sites operate independently from Knock on Wood and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie". Cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalise your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

Remember what items are in your shopping basket
Recognise you when you return to our web site
Enable you to use Express Checkout, if you have created an account at www.knockonwood.co.uk
Study how our customers navigate through our web site and which products they request in site searches.
Ensure we can track your purchases for our affiliate programme

We wish you a pleasant and safe shopping experience with us.

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